Started in the year 1972 by a group of young professionals, with a passion in
their hearts ‘to build an organisation that would revolutionise Service in
the Surface Transport Industry, while being customer-centric in all its
Today we take pride in the fact that A
R C is India’s 2nd Largest ISO 9001-2008
accredited Surface Transport Organisation and has evolved into a huge
corporate conglomerate. A R C is built on the strong pillars of Integrity,
Massive Infrastructure, Operational Expertise, Financial soundness and a
professional team with a Strong Will to Serve by adhering to enduring
traditions and lasting values.
NETWORK, INFRASTRUCTURE & SERVICE: As from little acorns grow mighty oaks,
from one truck, five branches and a staff of fifteen, the size and magnitude of
A R C have grown to achieve a massive
turnover with over 2350 dedicated professionals, 585+ owned outlets in 400+
cities/towns, spanning the length and breadth of the nation. At any given point
of time, over 3500 vehicles are traversing the roads, covering about 3,00,000
km. everyday, delivering consignments to 5000+ destinations. More than 3
million tons of cargo is transported annually, adding up to a whopping
Rs.10,000 Crores worth of material.
A R C has the
complete transport expertise to handle from the smallest parcel to the Heavy
& Odd Dimensional Cargo, Project Transportation, Containers Movement &
Port Clearance, serving all vital areas of the Indian industry such as
Power & Oil Exploration, Iron & Steel, Cement & Refractories,
Textile & Engineering, Fertilisers & Chemicals, Petrochemical &
Bulk Drugs, Plastics & Fibre and many others.
FLEET: To facilitate swift movement of cargo to even the farthest corners of
the country, A R C has
a well-maintained large fleet comprising of Special Trailers, Open Trucks,
Containerised Vehicles, Standard Trucks and LCVs.
STORAGE & HANDLING: For safety of cargo while in transit and while loading
& unloading, A R C
boasts of all-weather proof sealed godown space with the latest handling
equipment and mobile cranes.
INFORMATION TECHNOLOGY: A R C
, in tune with changing times, has adopted the State-of-the-Art Communication
Technology and integrated IT with the latest techniques of management to be
ahead of times. To harness the power and capabilities of the latest
technologies, A R C has
invested substantially in building an extensive communication network and in
computerisng its operations. Most of our offices are computerised and connected
through VPN (Virtual Private Network) and Broadband connectivity. Customers are
provided with 24x7 web-based online consignment tracking.
CLIENTELE: We take pride in serving more than 50,000 customers, which
include almost all of India’s prestigious Maharatna & Navaratna CPSE’s,
MNCs, Public & Private Limited Companies, Medium & small-scale
industries and traders.
CRM: A R C believes
that it carries not just material consignments but the trust and aspirations of
our customers. An excellent customer care network has been setup at all our
Regional Offices, Divisional Offices, Major Branches and Transhipment Centres
with guidance and monitoring of the CRM Department at the Corporate Office in